Frequently Asked Questions

We work with businesses of all sizes — from startups and solopreneurs to established companies with 100+ employees. Our sweet spot is small to mid-sized businesses that need a professional web presence but don't want to deal with a massive agency. We've worked across industries including construction, legal, healthcare, e-commerce, SaaS, hospitality, and more.

We're a remote-first company, which means we work with clients worldwide. We communicate via Slack, Zoom, and email, and we keep flexible hours to accommodate different time zones. Our core working hours are 9 AM – 6 PM EST.

Three things: (1) We write real, hand-coded themes — no bloated page builders. (2) We focus on performance — every site we build targets sub-2-second load times. (3) We build long-term relationships — most of our clients have been with us for 3+ years. We're small enough to care but experienced enough to deliver enterprise-quality work.

Website costs depend on the project scope. Here are typical ranges:

• Simple WordPress site (5–10 pages): $2,500 – $5,000
• Custom WordPress site (with custom functionality): $5,000 – $15,000
• E-commerce store (WooCommerce): $5,000 – $20,000
• Custom web application (React/Vue/Node): $15,000 – $50,000+

We provide detailed, fixed-price quotes after understanding your requirements. No hourly billing surprises.

Typical timelines:

• Simple WordPress site: 3–5 weeks
• Custom WordPress site: 6–10 weeks
• E-commerce store: 6–12 weeks
• Custom web application: 8–20 weeks

The biggest factor in timeline is how quickly you can provide feedback and content. We keep things moving with weekly check-ins and a structured review process.

For most projects, we use a simple 50/50 structure: 50% upfront to begin work and 50% upon completion before launch. For larger projects ($10K+), we offer milestone-based payments — typically broken into 3–4 milestones tied to deliverables.

Yes. We offer a 30-day satisfaction guarantee on all projects. If you're not happy with the final product, we'll work with you to make it right at no additional cost. We build in multiple review rounds throughout the project so there are no surprises at launch.

Absolutely. All our WordPress sites come with an easy-to-use admin panel. We set up custom fields and content areas so you can update text, images, and content without touching any code. We also provide a video walkthrough and documentation for your specific site.

Yes! We offer managed WordPress hosting starting at $29/month. It includes LiteSpeed servers, free SSL, daily backups, built-in CDN, and 99.9% uptime guarantee. If you already have hosting, we're happy to work with your existing provider too.

Every website we build is responsive and mobile-first. We test across all major devices and browsers. With 60%+ of web traffic coming from mobile devices, this isn't optional — it's essential.

Yes. Every site we build includes foundational SEO: proper heading hierarchy, meta tags, schema markup, image optimization, fast load times, XML sitemaps, and Google Search Console setup. For ongoing SEO services (keyword strategy, content, link building), we offer dedicated SEO packages.

After launch, every project includes 30 days of free support for bug fixes and minor adjustments. Beyond that, we recommend one of our maintenance plans (starting at $99/month) which includes WordPress updates, security monitoring, backups, performance optimization, and priority support.

Our Care Plan ($99/mo) includes: WordPress core, theme, and plugin updates; daily backups; security scanning and malware monitoring; uptime monitoring; monthly performance reports; up to 2 hours of content changes; and priority email/phone support with same-day response.